Terms of Service

These Terms of Service (these "Terms") are intended to set forth the rights, obligations, and other necessary matters between TWOMSYS (the "Company") and users regarding the use of the services provided by the Company (the "Services").

① The definitions of terms used in these Terms are as follows:

1. "Customer" means a person who has downloaded an application from an app store marketplace operated by an app store operator or platform operator to use the Services provided by the Company.
2. "User" means a Customer who has agreed to these Terms and Privacy Policy and has been granted user eligibility to use the Services provided by the Company.
3. "Services" means all services provided by the Company.
4. "Device" means wireless devices such as mobile phones, smartphones, tablets, etc., that can use the Services.
5. "Application" means all programs that can use the Services provided by the Company.
6. "App Store Operator" means an open market operator that allows downloading of applications provided by the Company and enables In-App purchases.
7. "Platform Operator" means operators that partner with the Company to provide Services and all related services.
8. "User Account" means a combination of letters, numbers, or special characters selected by the User and assigned by the Platform Operator for User identification and Service use.
9. "Subscriber" means a User who has an active regular subscription among User Accounts.
10. "Non-Subscriber" means a User who does not have a regular subscription among User Accounts.
11. "Regular Subscription" means a method of using "Paid Services" where Users pay monthly/yearly usage fees automatically through pre-registered payment methods, with usage periods automatically renewed.
12. "In-App Purchase" means payment activities for purchasing paid content within the Application.

② Definitions of terms used in these Terms, except as defined in paragraph 1, shall follow relevant laws and regulations. Matters not defined in relevant laws and regulations shall follow general commercial practices.

The Company shall post the following information on the Service's initial screen or the Company's website so that Users can easily access it. However, these Terms and Privacy Policy may be made available to Users through linked screens:

1. Company name and representative's name
2. Business address (including address where User complaints can be handled) and email address
3. Phone number, FAX number
4. Business registration number
5. Privacy Policy
6. Terms of Service

Matters not specified in these Terms and interpretation of these Terms shall be governed by applicable laws including consumer protection laws, terms and conditions regulation laws, telecommunications laws, content industry promotion laws, and other relevant laws and commercial practices.

① The Service usage contract is formed when a "Customer" installs and runs the Application, agrees to these Terms and Privacy Policy, and the Company approves the usage application. If the Application operates normally within the Device after the Customer completes the Service usage application, Service usage shall be deemed approved.

② The Company may not approve usage applications that fall under any of the following:

1. When content purchase payments are not made or incorrectly made and cannot be verified
2. When providing false personal information
3. When Users with Service usage restrictions within the last 3 months or permanent Service usage restrictions according to Service operation policies apply for usage
4. When purchasing or using content by unauthorized use or theft of third-party credit cards, wired/wireless phones, bank accounts, etc.
5. When using Services in countries outside the Republic of Korea where the Company has not yet decided to provide Services, or when Service provision needs to be restricted due to contracts with overseas service providers or Service provision to members accessing from specific countries
6. When applying for usage for the purpose of illegal activities prohibited by telecommunications laws and other relevant laws
7. When approval is deemed inappropriate for other reasons equivalent to items 1 through 6

① The Company performs overall User management tasks including determining Users' Service usage eligibility through User Accounts.

② Users must manage their User Accounts with the duty of care of a good manager. The Company shall not bear any responsibility for damages that occur due to Users' negligent management of their User Accounts or authorization of use by third parties.

① The Company strives to protect Users' personal information, including User Accounts, in accordance with applicable laws. The protection and use of Users' personal information shall be governed by relevant laws and the Privacy Policy separately established and announced by the Company.

② The Company's Privacy Policy does not apply to third-party services that are simply linked from the Company's website or Services.

③ The Company shall not bear any responsibility for Users' personal information, including User Accounts, exposed due to Users' own fault.

① The Company shall comply with relevant laws and faithfully exercise rights and fulfill obligations set forth in these Terms in good faith.

② When opinions or complaints raised by Users are objectively recognized as justified, the Company shall promptly process them within a reasonable period. However, when processing requires a long period, the Company shall separately notify Users of the reason and processing schedule.

③ The Company shall safely manage Users' personal information, including User Accounts, so that Users can safely use the Services, and shall not provide or disclose Users' personal information to third parties except as specified in these Terms and Privacy Policy.

④ For continuous and stable Service provision, the Company shall make improvements to the Services. When equipment failures or data loss occur, the Company shall make best efforts to repair or restore them without delay unless there are unavoidable circumstances such as natural disasters, emergencies, technical defects and failures that cannot be resolved with current technology.

⑤ The Company shall strive to provide convenience to Users in procedures and content related to contracts with Users, including contract conclusion, contract modification, and termination.

① Users shall not use the Services provided by the Company for purposes other than their intended use or engage in any of the following acts:

1. Using others' personal information or stating false facts when providing personal information to the Company for User inquiries, paid content recovery and refund requests, event wins, etc.
2. Impersonating others or falsely representing relationships with others, stealing or illegally using other Users' account information, or unauthorized theft of others' credit cards, wired/wireless phones, bank accounts, etc. to purchase paid content
3. Trading or selling content such as paid content with others through services not provided by the Company
4. Copying, distributing, modifying information obtained using the Company's Services or Applications without prior approval from the Company, or using them commercially, or using known or unknown bugs to use Services
5. Using the Company's Services or Applications to generate property benefits for oneself or others
6. Damaging others' reputation or causing harm
7. Infringing the Company's intellectual property rights, third parties' intellectual property rights, portrait rights, or other rights, or collecting, storing, distributing, or posting other Users' personal information without the Company's approval
8. Deceiving third parties for gain or using the Company's Services improperly or causing harm to third parties
9. Transmitting, posting, distributing, or using materials containing information (computer programs) prohibited from transmission or posting by relevant laws, or software viruses or other computer codes, files, or programs designed to interrupt, destroy, or impair normal operation of computer software, hardware, or telecommunications equipment
10. Modifying Applications or adding/inserting other programs to Applications, hacking or reverse engineering servers, leaking or modifying source code or Application data, building separate servers, or arbitrarily modifying or stealing parts of websites to impersonate the Company without special authority from the Company
11. Impersonating or falsely representing Company employees or operators, or posting or sending emails under others' names
12. Using Services for profit, business, advertising, political activities, or illegal election campaigns without the Company's consent
13. Other acts that violate public order and morals or are illegal, unjust, or violate relevant laws

② Users have the obligation to regularly check and comply with notices within the Application and amendments to these Terms, and shall not engage in acts that interfere with the Company's business.

③ Management responsibility for User Accounts lies with Users, and they shall not allow third parties to use them. When the Company complies with broadcasting and communications commission's "open market mobile content payment guidelines" and recommendations, and open market operators' payment policies, Users cannot claim refunds, compensation, etc. from the Company due to third-party use and payment.

④ The Company may establish and operate Service operation policies, and Users must use Services in compliance with Service operation policies established by the Company.

⑤ The Company may change Service operation policies at any time, and when changing Service operation policies, shall notify in advance.

① The Company shall commence Services when Users' Service usage is approved. However, for some Services, the Company may provide Services from a designated date according to the Company's needs.

② The Company shall provide Services 24 hours a day, 365 days a year unless there are special business or technical impediments. However, Service usage may be temporarily suspended for a certain period for operational needs such as regular system inspections, server installation and replacement, addition of new Service content, various bug patches, replacement with new Services, etc. In such cases, the Company shall notify the content and time in advance on the Company's website, etc., but may notify afterward when there are unavoidable circumstances that the Company cannot notify in advance.

① Users must use Services in accordance with these Terms, Service operation policies, or usage rules.

② The Company has comprehensive authority over Services, including creation, modification, maintenance, repair, and termination of Services.

③ The Company may modify, add, or abolish all or part of the Services being provided at any time when operationally or technically necessary for new Service content, various bug patches, etc. Changes to Service content and provision dates shall be separately notified through the Company's website, etc.

④ The Company may restrict or suspend all or part of Services in the following cases:

1. When there are force majeure circumstances such as war, incidents, natural disasters, or national emergencies
2. When there are impediments to normal Service usage due to power outages, equipment failures, or usage surges
3. When unavoidable due to maintenance of Service equipment or construction
4. When Services cannot be provided due to other Company circumstances

⑤ The Company shall not bear responsibility for problems arising from Service changes and suspensions, except when Service changes or suspensions are caused by the Company's intent or gross negligence.

① The Company may use User information provided through Platform Operators and/or App Store Operators or request additional information from Users, and shall not use collected or provided User information for purposes other than those specified in the Privacy Policy. Additionally, Users may refuse to provide User information or additional information through Platform Operators and/or App Store Operators.

② The Company may post advertisements in Services, and Users agree to advertisement posting exposed during Service usage.

③ The Company shall not bear any responsibility for losses or damages occurring from Users' participation in, communication with, or transactions related to advertisements in paragraph 2.

① Users may purchase paid content according to payment operation policies of each App Store Operator based on the type of Device using the Services, and payment amount differences may occur due to differences in payment policies. Additionally, paid content purchase costs are charged according to methods and policies determined by mobile carriers or Platform Operators and/or App Store Operators linked to App Store Operators, and payment methods also follow the policies of such operators.

② Paid content purchased by Users in Services can only be used on Devices where the corresponding Service Application is downloaded and installed.

③ The usage period for paid content purchased by Users is basically 1 year, and after this period expires, Users lose usage rights to the paid content. However, for paid content with separately specified usage periods, the usage period specified at purchase applies. Users can only use paid content in their own accounts except for methods separately determined and notified by the Company, and cannot transfer, lease, sell, or exchange them to third parties.

① Applications include In-App purchase functions for purchasing paid content.

② Users must prevent third-party In-App purchases using Device password settings, App Store Operator-provided password settings, etc., and the Company applies modules, libraries, etc. for In-App purchases with authentication procedures provided by open markets according to broadcasting and communications commission recommendations and "open market" mobile content payment guidelines.

③ The Company shall not bear any responsibility for third-party In-App purchases occurring when Users do not use In-App purchase prevention functions or when passwords are exposed due to User negligence.

④ When Users subscribe to mobile carriers' youth rate plans, In-App purchases on such Devices are deemed to have legal guardian consent.

⑤ Users have the responsibility to faithfully pay In-App purchase costs.

⑥ Payment limits may be imposed or adjusted for each payment method according to Company policies and payment operator (mobile carriers, App Store Operators, etc.) policies and guidelines.

① "Paid Services" using "Regular Subscription" methods can cancel "Regular Subscriptions" through management menus, customer centers, etc. When "Members" cancel/terminate "Regular Subscriptions," automatic payments for "Paid Services" will not occur from the next usage period. "Paid Services" for which "Payment" has already been made can be used normally during the remaining usage period.

② "Members" can apply for "Subscription Cancellation" and "Regular Subscription" termination through customer centers, management pages, etc. at any time, and the "Company" shall promptly process these according to procedures specified in relevant laws.

③ When there are refundable amounts after the "Company" confirms "Members'" "Subscription Cancellation," the Company shall, in principle, request payment operators by payment method to stop or cancel payment claims within 3 business days from receiving the Member's expression of intent, and refund using the same payment method the Member used for payment. However, refund methods and refund periods may differ for individual payment methods in the following cases and when the Company has notified Members in advance:

1. For payment methods requiring payment confirmation such as credit cards: within 3 business days from payment confirmation date
2. When payment method operators have predetermined payment claim suspension or payment cancellation periods through agreements with the Company, and refunds exceed such periods
3. When Members have benefits from using "Paid Services"/subscription rights or in case of mid-term termination
4. When Members do not immediately provide information or materials necessary for refund processing to the Company (e.g., not submitting applicant's account and ID copy for cash refunds, or providing accounts under others' names, etc.)
5. When there is explicit expression of intent by the Member

④ The Company shall not bear the obligation to refund "Paid Service" payment costs to "Members" for "Paid Services" that Members use without directly paying costs, such as receiving as gifts or acquiring free/gratis through promotions.

⑤ When the Company terminates contracts or restricts Service usage according to Article 17 [Member Withdrawal and Suspension of Membership] and there are amounts to be refunded, the Company shall deduct and refund according to refund standards specified in this Article. However, in this case, Members may apply for appeals according to procedures established by the Company regarding such measures, and the Company shall immediately resume Service usage if deemed justified.

⑥ The Company shall not claim penalties or damages from "Members" for "Subscription Cancellation," and Members' contract cancellation/termination does not affect damage compensation claims. However, the Company may claim penalties for Members' termination of products with agreed usage periods.

① Users may terminate usage contracts at any time through withdrawal within Services when they no longer wish to use Services.

② The Company may terminate usage contracts or restrict Service usage for a specified period when Users violate matters specified in Article 9 or Service operation policies.

③ When Service usage restrictions under paragraph 2 are justified, the Company shall not bear responsibility for compensating damages Users suffer due to Service usage restrictions.

① Users must compensate the Company for damages when they cause harm to the Company by violating obligations under these Terms or when they cause harm to the Company during Service usage.

② When the Company receives damage compensation claims or lawsuits and various dispute raises from third parties other than Users due to Users' illegal acts or violations of these Terms during Service usage, Users must indemnify the Company at their own responsibility and expense. If the Company is not indemnified, Users shall bear responsibility for compensating damages incurred by the Company.

① The Company's responsibility shall be exempted when Services cannot be provided due to force majeure circumstances such as war, incidents, natural disasters, national emergencies, difficult-to-resolve technical defects, or other force majeure circumstances.

② The Company shall not bear responsibility for Service suspensions/usage impediments due to Users' fault, and the Company's responsibility shall be exempted when damages occur to Users due to telecommunications service providers' suspension or abnormal provision of telecommunications services.

③ The Company's responsibility shall be exempted for Service suspensions or failures due to unavoidable circumstances such as pre-announced or urgently implemented Service equipment maintenance, replacement, regular inspections, or construction.

④ The Company shall not bear responsibility for Users' failure to obtain expected scores, rankings, etc. through Service usage, and responsibility shall be exempted for damages arising from Users' selection or usage of Services.

⑤ The Company shall not bear any responsibility for disadvantages and information loss Users obtain by changing their personal information (including User Accounts).

⑥ The Company shall not bear responsibility for problems arising from Users' Device environments or network environment problems not attributable to the Company.

⑦ The Company has no obligation to intervene in disputes arising between Users or between Users and third parties through Services and shall not bear responsibility for compensating resulting damages.

⑧ Free Services and content provided by the Company are excluded from damage compensation subjects. However, damages caused by the Company's intent or gross negligence are excluded.

① Copyrights and other intellectual property rights for content belong to the Company.

② Users shall not use information obtained through Services provided by the Company that belongs to the Company's or providers' intellectual property rights for commercial purposes through reproduction, transmission, publication, distribution, broadcasting, or other methods without prior approval from the Company or providers, or allow third parties to use such information.

③ Users permit the Company to use communications, images, sounds, and all materials and information (hereinafter "User Content") shown in Services or uploaded or transmitted by Users or other Users through Services, including conversation text, without restrictions on usage period and region in the following ways. However, the Company cannot sell, lease, or transfer User Content without prior consent from Users who created the User Content:

1. Using User Content through publication, reproduction, performance, transmission, distribution, broadcasting, etc.
2. Utilizing User Content through editing, modification, creation of derivative works, etc.

④ When the Company determines that posts or content posted or registered by Users within Services correspond to prohibited acts specified in Article 9, the Company may delete them or refuse movement or registration without prior notice.

⑤ Users whose legal interests are infringed by information posted on bulletin boards operated by the Company may request the Company to delete such information or post rebuttal content. In this case, the Company shall promptly take necessary measures and notify the applicant.

⑥ Paragraph 3 remains effective while the Company operates Services and continues to apply after membership withdrawal.

⑦ The Company may expose Users' profiles in apps provided by the Company or Services provided by the Company, and may also expose them in related promotions.

① For disputes arising between the Company and Users regarding Service usage, courts determined by relevant laws such as civil procedure laws shall be competent courts.

② The laws of the Republic of Korea shall apply to lawsuits filed between the Company and Users, provided that Users residing in other jurisdictions may be subject to local consumer protection laws where applicable.

1. To protect members' personal information and handle personal information-related complaints, the service provider has customer service departments and privacy officers. Please contact the privacy officer below for inquiries regarding your personal information.